Ryan

Edited video for broadcast in multiple formats using Final Cut, iMovie and Adobe Premiere.
Hosted and produced live shows including talk, business, sports and technology.
Regularly worked with high-priority clients to produce programs for distribution.
Responsible for informing audience and staff of upcoming events.
Updated the company social media accounts including Twitter and Facebook.
Moderated and maintained audience chat rooms and forums.
Filmed and edited high definition content including machinima and real-world footage.

Handled escalated calls from including questions, advanced issues and policy inquiries.
Created calculation application used to assist in managing account receivables.
Member of a first response team responsible for assisting during emergencies on call.
Assisted employees with understanding and carrying out city policies.
Served as floor manager during staff meetings.
Wrote, filmed and edited video for the departments yearly fiscal meeting.
Designed and maintained tools and resources used by employees daily.

Assisted inbound customers resolving issues with online purchases.
Followed up with carriers in regards to ongoing shipment issues.
Supported the creation of training matrix material regarding internal system functions.

Performed over the phone technical support for inbound customers.
Maintained systems used by multiple departments for daily operations.
Scripted several applications and created training material for live use company-wide.
Supported customers in emergency situations.
Responsible for scheduling technicians and following up with onsite repair services.

Hosted a top rated show.
Set up and operated radio transmission equipment during remote broadcasts.
Assisted in production of commercials and radio spots used on-air.
Organized and timed music and commercial sets.

Acting Lead Director for air play on two radio stations.
Arranged and held meetings with local business owners and top-level executives to negotiate contracts for commercial time on air.
Wrote, Produced, and voiced commercials, spots, skits, and other pre-recorded airplay.
Co-hosted a top rated morning show.
Upgraded and maintained an automated airplay system, allowing two stations to run unmanned during off-peak hours.

Windows 3.11 / 98SE / 2000 Pro / NT / XP Pro / Vista / 7
Macintosh 9.x and 10.x
OS/2
Linux Red Hat
Ubuntu 8.x
Microsoft Excel, Word, Outlook, Access, FrontPage, PowerPoint
Adobe Audition 1.5 / CS3
Magix Movie Maker Pro 12 / 15
Adobe Premier
SAM Broadcaster
iMovie
Garage Band
Final Cut Express
Final Cut Pro
Keynote
AppleWorks
PeopleSoft
Extra Personal Client
Macromedia Dreamweaver
Macromedia Fireworks
Macromedia Director