Ryan

Last updated October 4th 2011
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RYAN MATTHEW PIERSON

Austin, TX 78748 USA
MattRyan.TV

(512)537-1282

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WORK EXPERIENCE

LockerGnome, Seattle, WA

04/2011 - Current

Writer / Video Editor
Responsible for managing and editing video for distribution on YouTube, Blip.TV, and podcasts.
Promoted content through multiple social networks.
Responsible for writing content on a wide range of subjects including technology, news, finance, gaming, audio/video, and general interests.
Organized and contributed content for ebooks on various subjects.
Managed content flow for multiple high-traffic YouTube channels.
Coordinated with third-party content creators for guest posts and cross-promotion.
Edited and organized content to meet SEO standards.
Regularly interacted with the community to promote conversation.
Tested and reviewed software, hardware and services.

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Free Speech Systems, LLC, Austin, TX

11/2009 - 06/2011

Writer / Producer / Director / Project Manager
Produced a nationally syndicated radio show with 80+ affiliate stations.
Researched, contacted, and booked guests for the show.
Operated remote and stationary camera equipment during daily live video broadcasts.
Lead in the creation of an iPhone app that reached top 10 status on iTunes.
Worked directly with developers on the planning and creation of a large social network site.
Planned, trained, and managed the redesign of a major news and commentary site.
Created and maintained social networking pages for a high-profile individual.
Edited and published video and audio for on-air use frequently.
Edited daily radio and television show for release on podcast.
Wrote and edited news stories published daily on a top 600 Alexa rated news site.
Responsible for interviewing and hiring new employees on short and long-term contracts.

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Quality Time Media, LLC, Australia

11/2008 - 10/2010

Producer / Host / Community Manager
Filmed and edited high definition content including machinima and real-world footage.
Hosted and produced live shows including talk, business, sports and technology.
Regularly worked with high-priority clients to produce programs for distribution.
Responsible for informing audience and staff of upcoming events.
Updated the company social media accounts including Twitter and Facebook.
Moderated and maintained audience chat rooms and forums.

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City of Austin, Austin, TX

03/2005 - 11/2009

Customer Service Representative II
Handled escalated calls from including questions, advanced issues and policy inquiries.
Created calculation application used to assist in managing account receivables.
Member of a first response team responsible for assisting during emergencies on call.
Assisted employees with understanding and carrying out city policies.
Served as floor manager during staff meetings.
Wrote, filmed and edited video for the departments yearly fiscal meeting.
Designed and maintained tools and resources used by employees daily.

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Volt at Apple Computer Inc., Austin, TX

03/2004 - 03/2005

Customer Service Representative II
Assisted inbound customers resolving issues with online purchases.
Followed up with carriers in regards to ongoing shipment issues.
Supported the creation of training matrix material regarding internal system functions.

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Sears Roebuck and Co., Round Rock, TX

06/2001 - 03/2004

Product Support Representative
Performed over the phone technical support for inbound customers.
Maintained systems used by multiple departments for daily operations.
Scripted several applications and created training material for live use company-wide.
Supported customers in emergency situations.
Responsible for scheduling technicians and following up with onsite repair services.

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Third Coast Limited Partners (KTXN 98.7), Victoria, TX

03/2000 - 04/2001

Disk Jockey
Hosted a top rated show.
Set up and operated radio transmission equipment during remote broadcasts.
Assisted in production of commercials and radio spots used on-air.
Organized and timed music and commercial sets.

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Ellis Broadcasting (KVLT 92.3 & KAJI 94.1), Victoria, TX

03/1998 - 03/2000

Traffic Director / Disk Jockey
Acting Lead Director for air play on two radio stations.
Arranged and held meetings with local business owners and top-level executives to negotiate contracts for commercial time on air.
Wrote, Produced, and voiced commercials, spots, skits, and other pre-recorded airplay.
Co-hosted a top rated morning show.
Upgraded and maintained an automated airplay system, allowing two stations to run unmanned during off-peak hours.

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PUBLICATIONS

Writer:
LockerGnome.com (The Frugal Geek)
Infowars.com (Political Commentary)
The Daily PWN (Game Reviews)

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